Privacy Policy

Privacy Policy

This Privacy Policy describes how Oshawa Security Systems ("we," "us," or "our") collects, uses, discloses, and protects the personal information you provide on the website oshawasecurity.com (the "Site"). It also explains your rights regarding your personal information.

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information that you voluntarily provide to us and information collected automatically.

Personal Information You Provide: This includes information you provide when you:

Contact us (e.g., name, email, phone number).

Create an account.

Purchase a product or service.

Subscribe to our newsletter.

Participate in a contest or survey.

This may include: Identifiers (name, email, phone, address), commercial information (purchase history), and professional/employment information.

Information Collected Automatically: When you visit our Site, we may automatically collect:

Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze trends, administer the site, track users' movements around the site, and gather demographic information. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for the following business purposes:

To provide, operate, and maintain our Site and services.

To process and fulfill your orders and transactions.

To communicate with you, including sending service-related announcements, promotional messages (you may opt-out at any time), and responding to your inquiries.

To personalize your experience on our Site.

For analytics and improvement of our Site, products, and services.

To detect, prevent, and address technical issues, security breaches, and fraudulent activity.

To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following ways:

Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These parties are contractually prohibited from using your personal information for any purpose other than providing these services.

Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the Site, or (d) protect the personal safety of users of the Site or the public.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada, which may have different data protection laws. By using our Site, you consent to such transfers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You use our Site and provide your information at your own risk.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access and Correction: You can request access to and correction of your personal information.

Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

Opt-Out of Marketing: You can unsubscribe from our marketing communications by using the link provided in our emails or by contacting us.

Cookie Controls: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements.

8. Children's Privacy

Our Site is not directed to individuals under the age of majority in their jurisdiction ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a Child without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Links

Our Site may contain links to other websites that are not operated by us. This Privacy Policy does not apply to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Oshawa Security Systems, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; or (iv) any bugs, viruses, or the like that may be transmitted to or through our Site by any third party.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Oshawa Security Systems
[email protected]

Cookies

Cookies Policy

This Cookies Policy explains what cookies are, how Oshawa Security Systems ("we," "us," or "our") uses them on the website oshawasecurity.com (the "Site"), and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

Cookies can be "persistent" or "session" cookies:

Persistent Cookies remain on your personal computer or mobile device when you go offline.

Session Cookies are deleted as soon as you close your web browser.

2. How We Use Cookies

We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to the Site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

3. The Types of Cookies We Use

We use the following categories of cookies:

Essential Cookies (Strictly Necessary)

Purpose: These cookies are essential for you to browse the Site and use its features, such as accessing secure areas. They enable core functionality like security, network management, and accessibility. Without these cookies, the Site cannot function properly.

Basis for Use: These cookies are necessary for the performance of a contract (i.e., providing the Site to you). They do not require your consent.

How to Control: You can set your browser to block or alert you about these cookies, but some parts of the Site will not then work.

Performance and Analytics Cookies

Purpose: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Basis for Use: We rely on your consent to use these cookies.

Examples: Google Analytics cookies.

Functionality Cookies

Purpose: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your login details, language preferences, or region. They may be set by us or by third-party providers whose services we have added to our pages.

Basis for Use: We rely on your consent to use these cookies.

Targeting and Advertising Cookies

Purpose: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

Basis for Use: We rely on your consent to use these cookies.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site and deliver advertisements on and through the Service.

Google Analytics: We use Google Analytics to collect information about how visitors use our Site. The cookies collect information in an anonymous form, including the number of visitors, where visitors have come to the site from, and the pages they visited. For more information, please see Google's Privacy Policy.

Social Media Platforms: We may use social media plugins (e.g., from Facebook, LinkedIn, Twitter) that can set cookies to enable functionality and track your interaction with these services.

Advertising Networks: We may work with third-party advertising networks that use cookies to deliver targeted advertising to you on other websites you visit.

Oshawa Security Systems has no access to or control over cookies used by third parties. Each third-party service provider is responsible for its own cookies and we recommend that you review their respective privacy policies.

5. Your Cookie Choices and Controls

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. The "Help" feature on most browsers will provide information on how to do this. Please be aware that if you disable cookies entirely, many features of our Site may not function properly.

Consent Management Platform: When you first visit our Site, you will be presented with a cookie banner or cookie preference center that allows you to consent to the use of non-essential cookies. You can adjust your preferences at any time by revisiting the preference center, which can typically be accessed via a link in the website footer (e.g., "Cookie Settings").

Third-Party Opt-Outs:

You can opt-out of Google Analytics by installing Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

For targeted advertising, you can visit the Digital Advertising Alliance of Canada's (DAAC) opt-out page or the Network Advertising Initiative (NAI) opt-out page.

6. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our practices. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about our use of cookies.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:

Oshawa Security Systems
[email protected]

Embedded content from other websites

Policy on Embedded Content from Other Websites

This policy governs the use of and interaction with embedded content from third-party websites on Oshawa Security Systems' digital properties, including but not limited to oshawasecurity.com (the "Site").

1. Definition of Embedded Content

Embedded content refers to any material displayed on our Site that is hosted, served, or provided by third-party services. This includes, but is not limited to:

Videos (e.g., from YouTube, Vimeo)

Social media feeds and posts (e.g., from Facebook, Twitter, LinkedIn, Instagram)

Maps (e.g., from Google Maps)

Slideshows or presentations (e.g., from SlideShare)

Audio players and podcasts

Web forms and widgets

Code snippets and interactive elements

2. Nature of Third-Party Content and Disclaimer of Responsibility

Oshawa Security Systems does not host, control, or maintain any of the embedded content found on our Site. This content is provided directly from the respective third-party servers and is subject to the terms, conditions, and privacy policies of those external providers.

OSHAWA SECURITY SYSTEMS EXPLICITLY DISCLAIMS ANY AND ALL RESPONSIBILITY OR LIABILITY FOR EMBEDDED CONTENT. By embedding this content, we do not endorse, approve, warrant, or assume liability for any aspect of it, including but not limited to:

Accuracy, Completeness, or Reliability: We do not verify, validate, or guarantee the truthfulness, accuracy, or completeness of any information presented in embedded content.

Copyright and Intellectual Property Infringement: We are not responsible for ensuring that embedded content does not infringe upon the copyright, trademark, patent, trade secret, or other intellectual property rights of any third party. The responsibility for clearing rights rests solely with the original content provider and the user who shares it.

Offensive or Objectionable Material: We do not pre-screen or monitor embedded content and are not liable for any content that is defamatory, obscene, offensive, misleading, illegal, or otherwise objectionable.

Functionality and Availability: We do not guarantee the continuous availability, functionality, or performance of embedded content. The third-party provider may remove content or alter its functionality at any time without our knowledge.

Data Collection and Privacy Practices: Embedded content may function as if you have visited the third-party website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. Oshawa Security Systems has no control over these practices and assumes no responsibility for them.

3. User Interaction with Embedded Content

When you interact with embedded content on our Site (e.g., by playing a video or clicking a "Like" button), you may be doing so directly with the third-party service. This interaction is governed by the privacy policy and terms of use of the third party, not by Oshawa Security Systems.

YOU ACKNOWLEDGE AND AGREE THAT ANY INTERACTION WITH EMBEDDED CONTENT IS AT YOUR OWN RISK. Oshawa Security Systems shall not be held liable for any damages or losses arising from your interaction with such content, including exposure to malware, phishing attempts, or other security risks.

4. No Endorsement

The presence of embedded content on our Site does not constitute an endorsement, sponsorship, or recommendation by Oshawa Security Systems of the third party, its website, or the content, products, or services offered. Any views or opinions expressed in the embedded content are solely those of the original creators and do not reflect the views or opinions of Oshawa Security Systems.

5. Reporting Concerns

If you believe that embedded content on our Site infringes your rights, is illegal, or is otherwise problematic, please contact us immediately at [Your Email Address]. Please note: While we will review legitimate requests, our primary course of action will typically be to remove the link to or embedding of the content in question. We are not responsible for the content itself and will direct you to contact the third-party host directly to address the root issue.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OSHAWA SECURITY SYSTEMS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE EMBEDDED CONTENT; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT ARISING FROM EMBEDDED CONTENT; OR (III) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT VIA EMBEDDED ELEMENTS.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and change the "Last Updated" date.

8. Contact Information

For questions regarding this policy, please contact us at:

Oshawa Security Systems
[email protected]

What rights you have over your data

Policy Regarding User Data Rights

This policy outlines the rights you may have regarding your personal data and the limitations and procedures governing the exercise of those rights when using Oshawa Security Systems' digital properties, including but not limited to oshawasecurity.com (the "Site").

1. Acknowledgement of Rights Framework

Your rights over your data are determined by the applicable laws in your jurisdiction. Oshawa Security Systems operates in compliance with relevant data protection legislation, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Rights can vary significantly based on your geographic location and the specific context of data processing.

2. Statement of Limited Rights

While we are committed to processing your personal data fairly and lawfully, you acknowledge and agree that your rights are not absolute and are subject to important limitations and exceptions as outlined in this policy and permitted by law.

3. Specific Rights and Limitations

The following outlines potential rights and the specific limitations that apply:

Right to Access: You may have the right to request access to the personal information we hold about you.

Limitation: This right is limited to your own personal data and does not extend to data about others, confidential business information, or data that is subject to legal privilege. We reserve the right to charge a reasonable administrative fee for repetitive or manifestly unfounded requests. We may require specific verification information to process your request.

Right to Correction: You may request correction of inaccurate or incomplete personal data.

Limitation: We are only obligated to correct factual inaccuracies. We are not required to alter opinions, delete data that we are legally obligated to retain, or correct data when we cannot verify the inaccuracy. You may be required to provide documentation to substantiate the requested correction.

Right to Deletion/Erasure ("Right to be Forgotten"): You may request the deletion of your personal data.

Limitation: This right is not absolute. We will deny deletion requests where we are required to retain data to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.

Debug to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.

Comply with the Canada Evidence Act, or other legal or regulatory retention obligations.

Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.

Comply with a legal obligation.

Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Right to Data Portability: You may have the right to receive your personal data in a structured, commonly used, machine-readable format.

Limitation: This right only applies to personal data you have provided to us, which we process by automated means based on your consent or for the performance of a contract. It does not apply to data we have created or inferred about you.

Right to Object/Restrict Processing: You may object to certain types of processing.

Limitation: We may continue processing your data despite your objection where we have compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims. This right is particularly limited in relation to processing for direct marketing purposes from Oshawa Security Systems, from which you can always opt-out.

4. Process for Submitting Requests

To exercise any of these rights, you must submit a verifiable consumer request to us by contacting us at the information in Section 7.

Verification: We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format: We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period. We will deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

5. User Responsibilities and Account Data

For data associated with a user account on our Site, you are responsible for maintaining the accuracy of your data and may update much of it directly through your account settings. You are responsible for keeping your account credentials secure. Oshawa Security Systems is not liable for any actions taken through your account prior to you notifying us of unauthorized access.

6. Disclaimer of Absolute Control

YOU ACKNOWLEDGE THAT YOUR RIGHTS OVER YOUR DATA ARE SUBJECT TO STRICT LEGAL LIMITATIONS AND OUR LEGITIMATE BUSINESS INTERESTS. Oshawa Security Systems will not be held liable for any consequences arising from our lawful denial of a data rights request based on the exceptions outlined in this policy or applicable law.

7. Contact Information for Data Requests

To exercise your rights or for any questions regarding this policy, please contact us at:

Oshawa Security Systems Data Protection Officer
[email protected]