{"id":19,"date":"2021-09-06T10:05:10","date_gmt":"2021-09-06T10:05:10","guid":{"rendered":"http:\/\/demo.cmssuperheroes.com\/themeforest\/sekure\/?page_id=19"},"modified":"2025-09-30T17:19:53","modified_gmt":"2025-09-30T17:19:53","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/oshawasecurity.com\/ar\/shop\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e8ae42a elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default cms-section-no-padding-no cms-boxed-bg-false cms-section-boxed-divider-false cms-remove-row-no\" data-id=\"6e8ae42a\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\t<div class=\"cms-overlay-gradient\"><\/div><div class=\"cms-section-boxed-bg\"><\/div><div class=\"cms-section-boxed-divider\"><\/div><div class=\"cms-elementor-section-remove\"><\/div>\t\t\t<div class=\"elementor-container elementor-column-gap-default\" >\r\n\t\t\t        <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20464049 pl-xl-20\" data-id=\"20464049\" data-element_type=\"column\" data-e-type=\"column\">\r\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                \t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2024bb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default cms-section-no-padding-no cms-boxed-bg-false cms-section-boxed-divider-false cms-remove-row-no\" data-id=\"2024bb6\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\t<div class=\"cms-overlay-gradient\"><\/div><div class=\"cms-section-boxed-bg\"><\/div><div class=\"cms-section-boxed-divider\"><\/div><div class=\"cms-elementor-section-remove\"><\/div>\t\t\t<div class=\"elementor-container elementor-column-gap-default\" >\r\n\t\t\t        <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-50ab7959 cms-shadow-1 p-tb-30 p-lr-xl-30 cms-divider divider-bottom divider-primary\" data-id=\"50ab7959\" data-element_type=\"column\" data-e-type=\"column\">\r\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                \t\t<div class=\"elementor-element elementor-element-4d4486e9 elementor-widget elementor-widget-cms_heading\" data-id=\"4d4486e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cms_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cms-heading-wrapper cms-heading-layout-8 text-\">\r\n        <h2 class=\"cms-mainheading cms-heading text-24 text-lg-30 text-xl-40 font-700 mt-n5  text-heading empty-none\">Terms and Conditions<\/h2>\r\n    <div class=\"extra-space clearfix\"> <\/div>\r\n    <div class=\"cms-desc text-17 mt-17  text-body empty-none\"><p>Terms and Conditions of Use and Sale<\/p>\n<p>ACCEPTANCE OF TERMS<\/p>\n<p>These Terms and Conditions of Use and Sale (\"Terms\") govern your access to and use of Oshawa Security Systems' (\"we,\" \"us,\" or \"our\") website, services, and the purchase of our products (collectively, the \"Services\"). By accessing our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify these Terms at any time without prior notice. Your continued use after changes constitutes acceptance. The most current version is available on our website.<\/p>\n<p>SERVICES AND LICENSE<\/p>\n<p>Our website provides information about security systems and related resources. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes. Any unauthorized use terminates this license.<\/p>\n<p>SALE OF PRODUCTS AND SERVICES - NO RETURNS OR REFUNDS<br \/>\nTHIS SECTION IS OF CRITICAL IMPORTANCE. PLEASE READ CAREFULLY BEFORE PURCHASING.<\/p>\n<p>Custom Installation Services: Our security systems require professional installation. By purchasing our products, you acknowledge and agree that you are purchasing both the physical equipment and our professional installation service.<\/p>\n<p>Payment Terms: Full payment is due upon completion of installation. We may require a deposit to schedule installation, which will be applied to the final balance.<\/p>\n<p>NO RETURN OR REFUND POLICY: ALL SALES ARE FINAL. <\/p>\n<p>Due to the custom nature of the installed security systems, which are configured and integrated specifically for your premises, we do not accept returns and do not offer refunds under any circumstances once installation has commenced or been completed. This includes, but is not limited to, change of mind, dissatisfaction with product performance where the product is not defective, or failure to secure necessary permissions for installation (e.g., landlord approval). You acknowledge that you have reviewed product specifications and suitability before purchase.<\/p>\n<p>Limited Warranty: Hardware manufacturers may provide separate limited warranties covering defects in materials and workmanship. These warranties are provided by the manufacturer, not Oshawa Security Systems. Our workmanship on the installation itself may be covered by a separate limited warranty, details of which will be provided in your service agreement. THESE WARRANTIES ARE YOUR SOLE REMEDY FOR ANY ISSUES. ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.<\/p>\n<p>DISCLAIMER OF LIABILITY AND INDEMNIFICATION<br \/>\nYOUR USE OF OUR SERVICES AND PRODUCTS IS AT YOUR SOLE RISK.<\/p>\n<p>Services \"As Is\": The website and all information thereon are provided \"AS IS\" and \"AS AVAILABLE\" without any warranties of any kind. We disclaim all warranties, express or implied.<\/p>\n<p>Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OSHAWA SECURITY SYSTEMS, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM (I) THE USE, INABILITY TO USE, OR PERFORMANCE OF THE SERVICES OR PRODUCTS; (II) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND\/OR ANY PERSONAL INFORMATION STORED THEREIN; (III) ANY FAILURE OF THE SECURITY SYSTEM TO PREVENT INCIDENT, LOSS, OR DAMAGE; OR (IV) ANY OTHER MATTER RELATING TO THE SERVICES. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.<\/p>\n<p>Indemnification: You agree to defend, indemnify, and hold harmless Oshawa Security Systems from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Services or violation of these Terms.<\/p>\n<p>USER CONDUCT AND INTELLECTUAL PROPERTY<\/p>\n<p>You agree not to misuse the Services. All content on the website, including text, graphics, logos, and software, is our property or our licensors and is protected by copyright and other laws. You may not modify, copy, or distribute any content without our express written permission.<\/p>\n<p>THIRD-PARTY LINKS AND USER SUBMISSIONS<\/p>\n<p>Our website may contain links to third-party sites. We are not responsible for their content or practices. Any materials you submit to us (e.g., feedback) become our property, and you grant us a license to use them without compensation.<\/p>\n<p>GOVERNING LAW AND DISPUTE RESOLUTION<\/p>\n<p>These Terms shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles. Any dispute shall be resolved through final and binding arbitration in Oshawa, Ontario, and you waive any right to a jury trial or to participate in a class-action lawsuit.<\/p>\n<p>CONTACT INFORMATION<br \/>\nOshawa Security Systems<br \/>\noshawasecurity@gmail.com<\/p>\n<p>Copyright \u00a9 2025 Oshawa Security Systems. All rights reserved.<\/p>\n<\/div>\r\n    <div class=\"extra-space clearfix\"> <\/div>\r\n    <div class=\"cms-heading-singnature row gutters-30 gutters-grid align-items-center pt-32\">\r\n            <\/div>\r\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94a34a3 elementor-widget elementor-widget-cms_heading\" data-id=\"94a34a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cms_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cms-heading-wrapper cms-heading-layout-8 text-\">\r\n        <h2 class=\"cms-mainheading cms-heading text-24 text-lg-30 text-xl-40 font-700 mt-n5  text-heading empty-none\">Need help?<\/h2>\r\n    <div class=\"extra-space clearfix\"> <\/div>\r\n    <div class=\"cms-desc text-17 mt-17  text-body empty-none\"><p>Contact us at <a href=\"mailto:info@cmssuperheroes.com\">oshawasecurity@gmail.com<\/a> for questions related to warrantee on products or installations<\/p>\n<\/div>\r\n    <div class=\"extra-space clearfix\"> <\/div>\r\n    <div class=\"cms-heading-singnature row gutters-30 gutters-grid align-items-center pt-32\">\r\n            <\/div>\r\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee32014 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ee32014\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28a1e8f8 elementor-widget elementor-widget-cms_socials_share\" data-id=\"28a1e8f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cms_socials_share.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cms-socials-share-wrap cms-socials-share-layout-1\">\n\t            <div class=\"cms-post-share row align-items-center social-bg-colored\">\r\n                                <div class=\"col cms-social\">\r\n                    <div class=\"row gutters-grid gutters-40 justify-content-center row-cols-md-3\">\r\n                                                                                                <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Terms and Conditions of Use and Sale ACCEPTANCE OF TERMS These Terms and Conditions of Use and Sale (&#8220;Terms&#8221;) govern your access to and use of Oshawa Security Systems&#8217; (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) website, services, and the purchase of our products (collectively, the &#8220;Services&#8221;). By accessing our website or purchasing our products, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":24,"menu_order":1000,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry","cms-no-post-thumbnail"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":13,"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":5338,"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/pages\/19\/revisions\/5338"}],"up":[{"embeddable":true,"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/pages\/24"}],"wp:attachment":[{"href":"https:\/\/oshawasecurity.com\/ar\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}